FAQs about Centro Vacacional IMSS Oaxtepec Hotel, Oaxtepec
We accept bank cards, bank deposits, and electronic payments. Please note that as of January 1, 2026, we no longer accept cash payments. For exact rates and availability, select your travel dates ->
Yes, you can bring food and non-alcoholic beverages into the Vacation Center. For your convenience, we also have two restaurants and a mini-market.
Alcoholic beverages are not allowed on the premises.
Yes, you can bring strollers, tricycles, and other necessary items for childcare.
We are now Dog Friendly, so dogs are welcome in select rooms for an additional fee. See the regulations here ->
Yes, with a valid reservation you can use the Vacation Center's facilities: swimming pools, green areas, playground, mini-market, restaurants, etc.
Yes, you can cancel or modify your reservation. If you cancel 2 or more days before your arrival date, no penalty will apply. If you do not show up or cancel less than 2 days before your arrival date, you will not receive a refund.
Yes, there is a fee for tables with umbrellas and chairs. If you only have admission to the water park, you can rent them to make your stay more comfortable.